You've just switched from Skype for Business to Teams, and you're completely lost. And that's normal! These two collaboration tools work completely differently, especially when it comes to creating contact lists.
Contact list, team, channels: what's the difference?
There are several ways in Teams to organize your contacts, whether based on a project or simply their roles.
First, you can create teams. It's a way to group people and tools together to produce and collaborate more efficiently. Within a team, you can segment your contacts to communicate specifically with that group of people.
Unlike Skype, the contact list in Teams doesn't allow you to contact all members of a group at once. To do that, you should prefer using common conversations or teams. The contact list in Teams simply allows you to sort and list your different contacts in appropriate lists.
How to create a contact list?
Go to your desktop application and click on the "Chats" tab. In the left column of your screen, expand the menu and select "Contacts."
- At the bottom of the same column, you will find the "Create a contact group" button. Click on it.
- A new window will appear, prompting you to name this new group. Once saved, your contact list will appear along with the others.
How to add contacts to my list?
To add contacts to your list, simply:
- Click on the three dots on the right side of your list. In the dropdown menu, select "Add a contact to this group."
- From there, you just need to search for your contact by typing their name and validate your selection once you're done.
Extra tip:
In the dropdown menu where you added contacts, you can also find the options "Delete this group" or "Rename this group."
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